Every year, Marshfield Clinic AmeriCorps Volunteer Wisconsin facilitates a webinar series focusing on a set of hot topics in volunteer management. We’ve compiled a list of the past webinars that have aired, complete with links to the recordings and slides for anyone interested in the webinar topic or anyone who wanted to review the information presented. Links are listed below, as well as the webinar descriptions.

Our 2018 Winter/Spring series included topics such as risk management; recruitment, retention and recognition; redirecting challenging volunteers; and grant writing.


2018

Risk Management
This webinar has aired

Sometimes volunteers are injured, injure someone else, or are at fault in a vehicle accident while volunteering. Anticipating and preventing those incidents can not only prevent physical harm, but also protect the organization’s reputation, staff and volunteer relations and morale, and access to affordable insurance. In this webinar, you will learn the four most common accident and liability risks involving volunteers, and how to develop effective, appropriate and sustainable procedures to manage those risks. Learn how to dig deep to evaluate severity and frequency of foreseeable risks; how to select, train and hold volunteers accountable; and how to respond when incidents do occur. Handouts will be provided that you can use immediately to develop and refine your own risk management system. – Presented by William Henry, Volunteer Insurance Specialist at CIMA
Recording
Handouts

3 R’s: Recruitment, Retention and Recognition
This webinar has aired.
The 3 R’s of volunteer management are the building blocks to any successful volunteer program. This presentation is a geared toward those just starting out in the field, but also great for those more seasoned to pick up tricks or tips to support your program. Learn recruitment strategies, what to do once you get people in the door, and how to successfully manage, maintain and grow your volunteer program. – Presented by Jody Weyers, CVA, Donor Recruitment Account Manager at American Red Cross Badger-Hawkeye
Recording
Handouts

Redirecting the Passion of a Volunteer
This webinar has aired.
You have several dedicated volunteers serving with your organization. Things are running smoothly. There is temptation to adopt a “set it and forget it” approach to leadership during the good times. Effective leaders know that the good times may have a shelf life, and challenges with volunteers can arise at any time. This virtual session will provide the proactive steps leaders can take to sustain the engagement of their valued volunteers. Leaders will explore how sharing ongoing performance feedback with their fellow Board members, and how the concept of Coaching, sharing in regularly scheduled one-on-one conversations, can foster relationship-building and provide insights into the intrinsic motivators of each volunteer. – Presented by Barry Altland, writer, speaker, non-profit executive, thought leader and published author of the book, “Engaging the Head, Heart and Hands of a Volunteer”, a simple guide for feeding the passions of those who serve.
Recording
Handouts

Tips for Successful Grant Writing
This webinar has aired.
This workshop will provide attendees with a comprehensive overview of the grant writing process and several strategies and tips for making the process less stressful, improving the final product, and improving writing skills without the pressure of a grant looming. Stages in the grant writing process to be described include identifying funding opportunities, engaging stakeholders, preparing an application, and submission/review. The most common sections included in grant applications and strategies for responding appropriately will also be described. Numerous specific and real-life examples of strategies, successes, failures, and reviewer pet peeves will be shared and participants will be asked to contribute to discussions. Ample time will be provided throughout the presentation to allow participants to ask questions about the grant writing process and other participants will be engaged in providing answers. Grant writing skills are learned nearly entirely through experience and this workshop will encourage participants to share that valuable resource with one another. – Presented by Rachel Stankowski, Project Manager and grant writer for the Marshfield Clinic Health System – Center for Community Outreach.
Recording
Handouts



2017 

Appreciating Generational Differences
“One size does not fit all” is a fitting adage when attempting to engage a diverse group of volunteers. Join us for an examination of the five generations that may be present in your volunteer database. Then learn varying communication, recruitment and recognition strategies to successfully resonate with each.  – Presented by Shelly Kaiser, Health Educator–Volunteer Wisconsin
Recording
Handouts

Measuring the Value of Volunteers
Telling the story of volunteer engagement in your organization is more than just tracking hours. In this webinar we’ll look at various ways to track the value of volunteers, from the dollar value to the impact and stories of success achieved through volunteer efforts. Presented by Bonnie Andrews, Volunteer Milwaukee Manager, Nonprofit Center of Milwaukee. – Presented by Bonnie Andrews, Nonprofit Center of Milwaukee

Rethinking Volunteer Recognition
Appreciation, Recognition, Reward and Incentive. Not all the same. In fact, quite different. Learn how effective leaders are strategically using each of these to touch the hearts of their volunteers and inspire exemplary performance! – Presented by Barry Altland, Thought Leader, Writer, Speaker, Organizational Partner/Consultant
Recording
Handout

 2016 

Required Community Service Volunteers: How They Can Help Your Agency
Increase your comfort level in working with and motivating participants fulfilling required community service. Understand how they fit as volunteers in the non-profit agency. Explore benefits to using community service participants, applicable state statutes, types of court orders, assessment of background checks, thinking errors of the criminal or addictive mind, tips to spot substance use, and helpful tools to manage participants. – Presented by Michael Ballard, former Community Service Coordinator at ATTIC Correctional Services, Inc.
Recording
Handouts


The Value of Time Management
When you know how to manage your time you gain control. Effective time management helps you choose what to work on and when. Prioritization is an essential skill needed to make the best use of your own efforts and those of your team. It is also needed to create calmness and space in your life, allowing you to focus energy and attention on the things that really matter. – Presented by Dr. Brenda Frazier, Professor of Leadership/Management/Entrepreneurship
Recording
Handouts

The State of Volunteerism in Wisconsin & Implications for Recruitment
What does data from current volunteer management research tell us about strategies for effective recruitment? Are we maximizing our efforts? Join Volunteer Wisconsin for an examination of research–International, national and Wisconsin-specific–for tips on how to capitalize on today’s trends in volunteerism. – Presented by Shelly Kaiser, Health Educator-Volunteer Wisconsin AmeriCorps
Recording
Handouts

Is the CVA Credential for You?
The Certification in Volunteer Administration (CVA) has been an international credential of excellence within the profession of volunteer management for over 30 years. How can you receive this certification of competence? Learn about the process to become eligible, the commitment involved, and the benefits professionally. Then decide for yourself if you will seek to join this elite group of 1600 credentialed CVAs. – Presented by Teri-Gene Conlin, CVA, Volunteer Coordinator for the City of Eau Claire
Recording
Handouts

Redirecting the Passion of a Volunteer
You have several dedicated volunteers serving with your organization. Things are running smoothly. There is temptation to adopt a “set it and forget it” approach to leadership during the good times. Effective leaders know that the good times may have a shelf life, and challenges with volunteers can arise at any time. Leaders will explore how sharing ongoing performance feedback with their fellow Board members, and how the concept of Coaching, sharing in regularly scheduled one-on-one conversations, can foster relationship-building and provide insights into the intrinsic motivators of each volunteer. – Presented by Barry Altland, Thought Leader, Writer, Speaker, Organizational Partner/Consultant
(Recording and Handouts unavailable)


2015

Retaining Volunteers
What if we spent as much time on retention as we do on recruiting and enlisting new volunteers? The volunteer report by the Bureau of Labor Statistics shows that 70% of Wisconsin volunteers continue from one year to the next. What’s the retention rate in your organization? During this webinar we’ll explore problems tracking retention as well as some time -tested ways to keep your volunteers. – Presented by Bonnie Andrews, Nonprofit Center of Milwaukee
(Recording and Handouts unavailable)